Barks Online FAQ's

What makes Barks Online different from other puppy adoption websites?

Barks Online works exclusively with USDA-inspected breeders who pass annual, rigorous, unannounced audits to ensure the highest level of care. We also partner with AKC Reunite to provide top-rated insurance, microchip activation, and training resources, setting us apart regarding health, transparency, and ongoing support.

How do I find the right puppy for my family?

At Barks Online, we match puppies to families based on lifestyle, activity level, and preferences. You can explore our Find a Puppy page to view available puppies, all raised by USDA-inspected breeders. Additionally, you can schedule a Virtual Puppy Introduction to meet your potential puppy and ensure the perfect match.

What kind of health guarantee do you offer?

All puppies come with a health guarantee and complete medical records. We ensure that each puppy receives proper veterinary care, vaccinations, and microchipping. Additionally, with our partnership with AKC Reunite, you’ll have access to insurance options to cover any unexpected health issues.

What is included in the health and breeder records?

Each puppy’s health and breeder records include details about vaccinations, deworming, health checks, and lineage. These records come from USDA-inspected breeders who meet high standards of care. You’ll receive these records during your PAWFECT Delivery or upon adoption.

How does the virtual puppy introduction work?

Our Virtual Puppy Introduction service lets you meet your potential puppy online before deciding. During this introduction, you can ask questions, learn about the puppy’s personality, and see if it’s the right fit for your family—all from the comfort of your home.

What is AKC Reunite, and how does it benefit me?

AKC Reunite is a trusted provider of microchip activation, insurance options, and training resources. Through our partnership, you receive top-rated services to protect and support your puppy throughout their life, ensuring a healthy and secure start in their new home.

What is the Premium PAWFECT Delivery Service?

Our Premium PAWFECT Delivery Service offers a personalized and convenient delivery of your puppy. After selecting your puppy through our virtual playtime, we schedule a delivery (usually within seven days) at a time that suits you. One of our puppy advisors will deliver your puppy, review all paperwork, and ensure you are prepared for long-term care and memories with your new family member.

How do I know the breeders are ethical and responsible?

We only partner with USDA-inspected breeders who pass strict annual audits to ensure ethical breeding practices and high animal welfare standards. Our breeders follow strict care protocols, and we provide comprehensive health and breeder records for every puppy.

How do I schedule a Premium PAWFECT Delivery?

Once you’ve selected your puppy and completed the adoption process, you can schedule a Premium PAWFECT Delivery at a convenient time (usually within seven days). Our puppy advisor will contact you to arrange the delivery and ensure everything is prepared for your puppy’s arrival.

What happens during the Premium PAWFECT Delivery?

During the delivery, one of our expert puppy advisors will bring your puppy directly to your home. They will review all necessary paperwork, including health records, microchip activation, and AKC Reunite information. The advisor will also explain your puppy’s care needs and answer any questions you have to prepare you for long-term care.

Do you offer refunds or warranties?

Yes, Barks Online provides a health warranty for all puppies. Our refund and warranty policy offers full support in the rare event of health concerns. You can confidently adopt, knowing your puppy’s health is protected and backed by USDA breeder standards and AKC Reunite’s insurance options.